(Q) What are the payment options?

(A) We accept Visa, MasterCard and Discover and we will bill net 30 with credit approval.

(Q) How much are the shipping costs?

(A) The size and weight of our products vary.  We will include a break down of the shipping costs when we send you your quote.

(Q) What is the minimum order amount? 

(A) We don't have a minimum order amount but we do charge a $10.00 small order fee for orders under $100.00.

(Q) What is the lead time? 

(A) Lead times vary depending on whether you have requested a stock item or something that has to be custom made. We will provide approximate delivery times with our quote.

(Q) Do you offer more items than listed on your website? 

(A) Yes we do! Our web site lists general categories of items we provide, but that's not all! If you are looking for something that is not shown on the web site, please do not hesitate to contact one of our customer representatives who will be happy to assist you.

(Q) Can I receive a product sample? 

(A) Samples of stock items and some custom items can be sent. Speak with one of our customer representatives to inquire about a specific sample.

If you have a question that you do not see listed here, please call us at 800.556.BAGS (2247)